F2f Terms and conditions

Effective Date: June 1, 2024

1. Introduction

Welcome to F2F! By accessing or using our mobile application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.

2. Definitions

• "Offline Transactions: Transactions that are recorded in the application but where the money is not transferred using F2F services. These transactions are managed and tracked through the App, but the actual transfer of funds occurs outside of F2F.
• "Online Transactions": Transactions where a loan or loan payment is sent using F2F services. These involve the transfer of money facilitated by F2F.

3. Eligibility

To use the App, you must be at least 13 years old. By using the App, you represent and warrant that you meet this requirement.

4. Account Registration

To use certain features of the App, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account information and for any activities or actions under your account.

5. Loan Agreements

F2F provides a platform for users to manage personal loans between friends and family. The terms of any loan agreement, including interest rates, payment schedules, and other conditions, are solely between the lender and borrower. F2F is not a party to these agreements and does not guarantee the performance of either party. The maximum loan amount is $10,000 for offline loans and $3,500 for online loans.

6. Interest Charges

Users may set up loans that include interest charges. The interest rates and terms are agreed upon by the lender and borrower. It is the responsibility of both parties to comply with applicable laws regarding interest rates and lending practices. For more information, please refer to Interest Guidelines by State, https://www.upcounsel.com/lectl-state-interest-rates-and-usury-limits 

7. Payments

F2F facilitates the tracking and management of loan payments. Users are responsible for ensuring that payments are made in accordance with their agreed-upon terms. F2F does not process payments directly for offline transactions and is not responsible for any payment disputes. For online transactions, F2F processes the payments and facilitates the transfer of funds.

8. Communication Services

The App includes communication tools to facilitate discussions between lenders and borrowers. All communication should be conducted respectfully and in accordance with applicable laws.

9. Mobile Communications

F2F will send notifications via email, SMS, and in-app notifications. By using the App, you consent to receive these communications. SMS notifications are required to validate identity, bank information, and prior to any online transfers. Standard messaging rates may apply.

10. Privacy

Your use of the App is also governed by our Privacy Policy, which can be found here, https://f2flending.com/privacy.  By using the App, you consent to the collection and use of your information as described in the Privacy Policy.

11. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable law or regulation.
• Infringing upon the rights of others.
• Using the App for any unauthorized or fraudulent purpose.
• Interfering with or disrupting the App or its servers or networks.

12. Termination

We may terminate or suspend your account and access to the App at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms.

13. Limitation of Liability

To the fullest extent permitted by law, F2F shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the App.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from the App.

14. Indemnification

You agree to indemnify, defend, and hold harmless F2F, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the App, or your violation of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which F2F is operated, without regard to its conflict of law principles.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on the App. You are advised to review these Terms periodically for any changes. Your continued use of the App after the posting of changes constitutes your acceptance of such changes.

17. Contact Us

If you have any questions about these Terms, please contact us at support@f2flending.com.

18. Arbitration Agreement

By using the App, you agree that any disputes arising out of or relating to these Terms or your use of the App will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and F2F regarding the use of the App and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and F2F.

20. Anti-Money Laundering (AML) Compliance

• Company Policy
  • F2F Lending, Inc. prohibits and actively prevents money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities by complying with all applicable requirements under the Bank Secrecy Act (“BSA”) and its implementing regulations.
• Customer Identification Program (CIP)
  • To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. This information includes your name, address, date of birth, and other information that will allow us to identify you.
• Recordkeeping
  • We will maintain records of all identification information for five years after the account has been closed and records made about the verification of your identity for five years after the record is made.
• Suspicious Activity Monitoring
  • We monitor account activity for unusual size, volume, pattern, or type of transactions to identify and report suspicious transactions. If suspicious activity is detected, we may file a Suspicious Activity Report (“SAR”) with the Financial Crimes Enforcement Network (“FinCEN”).
• AML Compliance Person
  • The Company has designated Michael Books as its Anti-Money Laundering Program Compliance Person (“AML Compliance Person”), with full responsibility for the Company’s AML program.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.